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Terms & Conditions

These Terms of Service (“Terms”) govern your access to and use of the website www.towosmart.com (“Site”) and all products, services, and ODM/OEM solutions provided by TOWO SMART CO., LTD. (“TOWO SMART”, “we”, “us”, or “our”).
By accessing the Site, submitting inquiries, placing orders, or using our products and services, you agree to be bound by these Terms and our Privacy Policy. If you use the Site on behalf of a company or organization, you represent that you have authority to bind that entity to these Terms.

1. Eligibility and Use of the Site

You must be at least 18 years old to use this Site. You agree to use the Site only for lawful, legitimate business purposes related to smart home products, ODM cooperation, and manufacturing inquiries.
You may not:
  • Use the Site for illegal, harmful, or infringing activities
  • Copy, distribute, modify, or exploit Site content without permission
  • Disrupt server security or network functions
  • Attempt to gain unauthorized access to internal systems

2. Intellectual Property

All content on the Site including text, images, logos, product designs, trademarks, and documents is the exclusive property of TOWO Smart or its licensors and protected by intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and view content for internal business purposes only. You may not use our brand, logo, or products for commercial purposes without prior written approval.

3. Product and Service Information

We strive to ensure product specifications, pricing, and availability are accurate and up-to-date. However:
  • Information may change without prior notice
  • Product images are for reference only; actual products may differ
  • We reserve the right to modify or discontinue products at any time

4. Orders, Quotations and ODM Cooperation

All quotations, orders, and manufacturing arrangements are subject to final confirmation by TOWO Smart. Detailed terms including lead time, payment, MOQ, and shipping will be specified in separate commercial contracts or purchase agreements.

5. Disclaimer of Warranties

The Site and Services are provided “as is” and “as available” without warranties of any kind, express or implied. TOWO Smart disclaims all warranties including merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the website will be uninterrupted, error-free, or completely secure.

6. Limitation of Liability

To the fullest extent permitted by law, TOWO Smart shall not be liable for any indirect, incidental, special, or consequential damages including loss of profits, business interruption, or data loss arising from your use of the Site or Services.

7. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any third-party sites. Accessing such links is at your own risk.

8. Termination

We reserve the right to suspend or terminate your access to the Site at our sole discretion if you violate these Terms or applicable laws.

9. Governing Law

These Terms are governed by the laws of the People’s Republic of China. Any disputes shall be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to the competent courts in Shenzhen, China.

10. Changes to Terms

We may revise these Terms from time to time. Updates will be posted on this page. Your continued use of the Site after changes constitutes acceptance of the revised Terms.

11. Contact Information

For questions regarding these Terms of Service:
TOWO Technology Co., Ltd.
Email: info@towosmart.com
Website: www.towosmart.com
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